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Privacy policy

Accessibility Statement

Parc Hotel – Peschiera del Garda

Website: parchotelpeschiera.it

Date of preparation: February 2026

1. Introduction and commitment

Parc Hotel is committed to making its website accessible and usable by the widest possible audience, including users with disabilities, in compliance with European legislation (European Accessibility Act – EAA) and international web accessibility standards Web Content Accessibility Guidelines (WCAG 2.1) Level AA and EN 301 549.

We believe that digital accessibility is a fundamental right and a value that enriches the experience of all our guests, present and future.

2. Scope of application

This statement applies to the website:

It includes all public pages of the website: homepage, room and suite pages, wellness services, tourist information, contact page and other informational sections.

3. Compliance status

The website parchotelpeschiera.it is currently partially compliant with Web Content Accessibility Guidelines (WCAG 2.1) Level AA and European standard EN 301 549 for websites.

Most of the main functionalities are usable by users with disabilities, but some non‑compliances are still present that we are progressively resolving according to a continuous improvement plan.

4. Non-accessible content and functionalities

Based on technical assessments carried out in February 2026, the following accessibility issues have been identified as still present on some pages of the website:

4.1 Alternative texts for images (WCAG Success Criterion 1.1.1 – Level A)

Issue: Some images do not have adequate or appropriate alternative text.

Where it occurs:

Impact: Screen readers cannot properly describe these images to blind or visually impaired users.

Planned actions: Complete review of all images with addition of meaningful alternative texts or explicit marking as decorative (alt=””) where appropriate. Priority: homepage and room pages.

Issue: Some links and buttons do not have clear accessible names or are completely empty.

Where it occurs:

Impact: Screen reader users do not understand the destination or function of the link/button.

Planned actions: Addition of aria-label or visually hidden text for all links and buttons, removal of redundant links, improvement of CTA labels.

4.3 Insufficient color contrast (WCAG Criterion 1.4.3 – Level AA)

Issue: Some texts do not reach the minimum required contrast ratio (4.5:1 for normal text, 3:1 for large text).

Where it occurs:

Impact: Visually impaired users or users with color blindness may have difficulty reading these contents.

Planned actions: Review of the color palette with application of darker tones to ensure a minimum contrast of 4.5:1. Testing with color blindness simulation tools.

4.4 Non-sequential heading structure (WCAG Criteria 1.3.1 and 2.4.6 – Level A/AA)

Issue: The heading hierarchy (h1, h2, h3…) has level skips and does not follow a logical and sequential order.

Where it occurs:

Impact: Screen reader users navigating by headings lose the logical context of the page and may skip important content.

Planned actions: Complete restructuring of the heading hierarchy on all pages, ensuring sequential progression (H1 > H2 > H3…).

4.5 Forms without appropriate labels (WCAG Criteria 1.3.1, 3.3.2 – Level A)

Issue: Contact form fields do not have visible labels and use only placeholders, which disappear when the user starts typing.

Where it occurs:

Impact: Screen reader users do not properly perceive field labels. Users with cognitive disabilities may not understand which fields are required. The disappearing placeholder creates short‑term memory issues.

Planned actions: Addition of visible and persistent labels for all form fields, clear and explicit indication of required fields with an asterisk and legend, implementation of aria-required=”true”.

4.6 Limited keyboard navigation (WCAG Criteria 2.1.1, 2.4.7 – Level A/AA)

Issue: Some limitations in keyboard navigation (without mouse).

Where it occurs:

Impact: Users navigating only with keyboard (motor disabilities) have difficulty reaching some content and lose orientation after interaction with modal elements.

Planned actions: Complete implementation of keyboard focus management, addition of Esc key support to close modals, improvement of :focus styles with clear borders, focus position management after closing modals.

4.7 Other technical issues identified

Multimedia elements without alternatives:

ARIA elements:

Non-accessible PDF:

5. Assessment methodology

This statement was prepared in February 2026 using a combined accessibility assessment methodology.

5.1 Automated testing tools

Automated analysis tools were used on a representative sample of pages (homepage, room pages, services page, contact page):

WAVE (WebAIM) and Lighthouse (Google Chrome DevTools)

Automated tools detected critical errors, warnings and items to verify relating to:

5.2 Manual testing

Manual keyboard navigation tests were carried out on representative pages, verifying:

5.3 Specific reviews

Alternative texts: Manual analysis of images with verification of presence, quality and appropriateness of alternative text.

Forms: Manual testing of contact forms with simulated screen reader, verification of the presence of labels, placeholders, required field indicators and compatibility with assistive technologies.

5.4 Sample of evaluated pages

The assessment focused on the following representative pages:

These pages represent the main navigation paths and key functionalities of the website.

6. Improvement plan

Parc Hotel is committed to progressively resolving the detected non‑compliances according to the following priorities:

Priority 1 (within 3 months):

Priority 2 (within 6 months):

Priority 3 (within 12 months):

7. Date of statement

The statement will be updated:

8. Feedback and contact

If you encounter accessibility issues while browsing our website, if you have difficulty accessing certain content or functionalities, or if you wish to request information in alternative format, please contact us.

You can report the issue via:

Email: [email protected]

Contact form: https://parchotelpeschiera.it/contatti

Phone: +39 045 6405711

Postal address:
Parc Hotel
Via Coppo, 2
37019 Peschiera del Garda (VR)
Italy

What to include in your report

To help us resolve the issue more quickly, we kindly ask you to provide:

Response time

We commit to:

9. Enforcement procedure

If, after using the feedback mechanism described above, you have not received a response or believe that the response provided is not satisfactory, we invite you to resubmit the report to our contacts indicating the previous request, so that we can internally review how the case has been handled and further improve our digital services.

Parc Hotel considers every accessibility report an opportunity for improvement and is committed to handling every request with maximum attention and professionalism.

10. Organization information

Name: Parc Hotel

Address: Via Coppo, 2 – 37019 Peschiera del Garda (VR) – Italy

Phone: +39 045 6405711

Email: [email protected]

Website: https://parchotelpeschiera.it

Group: Parc Hotels Italia

This accessibility statement was prepared in accordance with the principles of the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG) 2.1.